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SERVICES

CONTACT US TO LEARN MORE ABOUT THESE SERVICES OR ASK ABOUT ADDITIONAL SERVICES WE PROVIDE

Survey Design & Data Analytics

Survey Design and Data Analytics

Turn data into valuable and actionable insights

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  • Identify specific questions your organization or business is trying to answer

  • Conduct internal interviews/requirements gathering sessions

  • Develop survey instrument based on your requirements

  • Select appropriate tool/technology for survey deployment

  • Collect data from target population (this can include customers, residents, employees,  patients, tourists, parents, etc.)

  • Perform detailed analysis of the data

  • Present results, including detailed report with recommendations

Process Improvement or Re-engineering

Process improvement ad re-design

​Streamline and optimize your processes

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  • Interview stakeholders to understand current state of the process you are trying to improve or re-design, including major pain points

  • Document and validate current state process in an easy to understand graphical format

  • Identify gaps and inefficiencies and document proposed future state process

  • Present proposed future state process for your review and feedback

  • Finalize future state process and provide you with actionable steps that you can take to turn this new and improved process into reality

Solution Requirements and Selection

Requirements gathering, business analysis

Make system and technology decisions with confidence 

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  • Conduct interviews/requirements gathering sessions to understand the  problem you are trying to solve and specific system functionalities desired

  • Understand existing constrains: budget, legal, organizational, existing systems and tools

  • Document business and functional requirements and work with you to assign priority ratings

  • Based on requirments evaluate several potential solutions and document pros and cons

  • Present results of the analysis, including system recommendations

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